• Shipping & Delivery
• Privacy & Security
• Returns & Replacements
• Ordering
• Payment, Pricing & Promotions
• Viewing Orders
• Updating Account Information

Shipping & Delivery
Your order will be wrapped and dispatched as soon as possible. Arcane Scenery and Models aims to dispatch as quickly as possible, and posting is done daily Monday to Saturday. Current shipping charges are flatrates: £1.80 for UK, £3.50 for Europe and £6.00 for elsewhere if you spend less than £10. If you spend more than £10, shipping is FREE for the UK, £5.00 for Europe and £10.00 worldwide. The shipping charges are inclusive of handling and packaging.

Privacy & Security
Your Privacy is important to Arcane Scenery and Models. The information that you give on this site will be used only for us to send your order to you and occasionally sending information about Arcane Scenery and Models which we believe may interest you. Arcane Scenery and Models uses Paypal to process your payments, only you and Paypal will have your information Arcane Scenery and Models will not recieve any financial information from you.

Returns & Replacements
Arcane Scenery and Models wants you to be satisfied with your purchase. If for any reason you are unhappy with your purchase first of all email us via the Contact Us page, and we will arrange to solve the problem.

Ordering
Ordering is simple. Use the menus at the side or the search function to find the item(s) click on add to cart. To continue shopping select one of the menus or follow the instructions to checkout using Paypal. Your delivery will be dispatched to the address on your Paypal account only, for security purposes.

Payment, Pricing & Promotions
Arcane Scenery and Models uses Paypal to process payments. Arcane Scenery and Models is keen to ensure that pricing is competitive, and we check our prices, service and availability against our competitors. Occasionally Arcane Scenery and Models will operate promotional prices, these will be advertised on our frontpage.

Viewing Orders
If you set up an account with Arcane you can check the progress of any orders you have made at any time, by clicking on the 'My Account' link at the top.

Updating Account Information
You may update your information at anytime. Please click on the link marked 'My Account' at the top of the page.